Humanity means caring for and helping others whenever and wherever possible. Humanity means helping others at times when they need that help the most, humanity means forgetting our selfish interests at times when others need our help. Humanity means extending unconditional love to each and every living being on Earth.
According to the Oxford dictionary, “humanity” means:
The condition or quality of being human
In other words, it’s about the way one human being acts toward another. There is no finer example of human kindness and compassion than a particular Boston Marathon. The event itself is a 26-mile celebration of the human spirit. But, the tragic events that day led to a powerful display of humanity at its best. Countless runners rushed to the hospital to give blood. Instead of running away from the horror, spectators rushed toward the chaos and danger and were some of the first responders at the scene. So many lives were saved by the genuine and generous actions of bystanders.
Do humans have value?
Human beings have value, just as anything of value has value: because we are capable of being good-for something or someone
What value have you placed on yourself?
What are the ways to show humanity?
I’ll list some;
Let your humanness shine
Being human means acknowledging that human beings are, well, “human,” and at times, imperfect or fallible. It’s also about acknowledging wrong-doings, and being open to feedback, even if it’s not what you want to hear or do. Despite the temptation to excuse or defend, organizations will create far more connected and long-time customers, if their associates start by really listening, without judgment.
Show genuine empathy
To express genuine empathy requires remembering that everyone you come in contact with—whether it’s a doorman, salesperson, installer, executive, or an upset customer—may respond differently to seemingly similar situations. Empathy requires that you really listen, beyond the words themselves, so you can “hear” the feelings behind them. It’s about taking the time to reflect, then recognize and acknowledge their feeling, whether a situation was disappointing or delightful. It is the human thing to do—even if the interaction is less than two minutes long. It may be remembered for much longer.
Gratitude is a powerful way to show customers that you appreciate them, yet it is often overlooked. A simple thank you, a note or even a smile will go a long way, as people strive to fit more and more in each 24-hour day. Show gratitude to anyone who demonstrates humanity to you.
That includes your associates. According to a recent Hay Group survey, only 57% of employees report that their contributions are recognized when they perform well.
4. Express Respect and Humility
Humility is about being self-aware and non-judging in relation to others. It’s not about ego, in fact, it’s egolessness, an acknowledgment that you don’t have all the answers, being open to learning more. Humility also happens to be the surest sign of authenticity.
Let me close this essay by appealing that you go with this mindset:
“Every person is a lesson and I am a lesson to every person.”